December 9, 2024

Healthcare needs you

Last week KLAS published research with a staggering stat: almost half of nurses and doctors are thinking about leaving their jobs.

Nearly half.

I get it. I was one of them.

I started nursing school ready to serve. But during my internships, I realized I wasn’t much more than an average nurse—and way too emotional to handle the profession.

So I started asking myself: What’s next?

Healthcare? Or something else?

Finance? Cooking? Selling clothes? I even thought about Deloitte consulting—that’s how lost I was.

But when you start digging into how broken the healthcare system really is, the choice to stay becomes easy.

Infant mortality in the U.S. is the highest among high-income countries. Suicide rates have climbed right back to their peak.

It’s maddening. But it’s also a reminder of why this work matters.

So if you’re sitting there thinking, “I hate this industry. I’m done,” please, don’t go.

Because yes, healthcare is pain. It’s suffering. It’s chaos and heartbreak. But my god, the impact we have is spectacular.

We’re not solving a support ticket because someone’s Wi-Fi dropped in the middle of a Netflix binge. Our “support tickets” are patients. People who need us. People whose lives depend on us.

How incredible is that?

There’s too much to fix. Too much to build. And we need you.

Whatever path you take, please don’t give up on this industry.

You don’t have to stay at the bedside to make a difference. Write a newsletter. Build products. Work in operations, compliance, engineering, or wherever you are happy.

I don’t care what your title is. What matters is that you picked this industry. Messy. Broken. Beautiful. And you’re trying to fix it.

From the bottom of my heart—thank you. I mean it. Thank you.

With endless appreciation,

Rik Renard

Co-author of CareOps

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